Refund policy

At Sneakershyllan we are happy to accept returns on online orders within 14 days of receiving the item(s).

The return will only be accepted if the item(s) is:

• unused, in the condition it was received.
• with original packaging, tags and other included accessories.

Any online order can be returned for free in one of our two stores. 

The cost for returning a domestic order by shipping is 99 SEK, this fee will be deducted from the refund. The cost for returning an international order is the same as the original shipping cost.

Want to make a return by sending the item(s) back? Fill in our return form here!

Return Form

When we have gotten all the information we need, we will provide you with a return shipping label. 

As soon as we have received your return, we will issue a refund. You will get an email confirmation and your refund will be applied to the original payment method. Although we issue the refund right away, it can take up to 7 business days for the refund to be visible depending on the chosen payment method.

For purchases made in our stores, we do not accept any returns or exchanges.